Episode 29

E29: How to build a following of buyers for your offer quickly (even if you have a tiny following)

The key to scaling your expertise-based service business is transforming your assets into something you can replicate, and an online course (an e-course) is one way to do that. I had a conversation with Molly Kaiser, who has a decade of experience building, selling, and teaching others the secrets to a good ecourse. In this episode, you will

  • Learn the ingredients to a good, profitable ecourse
  • Understand the difference between a $19.95 and a $997 course, and how to price your own
  • Hear about a quick, effective way to build the base you need to sell your course
  • As a bonus: Molly will share some hard-learned “don’ts” about selling your business

Molly was super generous with her time and information in a space that I think many experts see as their next step in business. If you are considering your hourly-to-exit journey and want to make sure you are lining up your IP to make key transitions, contact me, and we can discuss how I can help.

Connect with Erin and find the resources mentioned in this episode at hourlytoexit.com/podcast.

Erin's LinkedIn Page: https://www.linkedin.com/in/erinaustin/

Think Beyond IP YouTube Page: https://www.youtube.com/channel/UCVztXnDYnZ83oIb-EGX9IGA/videos

Music credit: Yes She Can by Tiny Music

A Team Dklutr production

Transcript
Erin Austin:

Hello, ladies.

Erin Austin:

Welcome to the Hourly to Exit podcast.

Erin Austin:

Thank you so much for joining me today.

Erin Austin:

I am very excited for my guest, Molly Kaiser.

Erin Austin:

Welcome,

Erin Austin:

Molly.

Molly Keyser:

Hello, super excited to be chatting with you today.

Erin Austin:

Well, I am very excited as well.

Erin Austin:

when I found out about your expertise.

Erin Austin:

You know, what I love about this podcast, frankly, and having experts

Erin Austin:

on it, is like I get free coaching,

Erin Austin:

I get to ask all my questions that I have about these topics, and

Erin Austin:

then I'm sure what my questions are, also my audience's questions.

Erin Austin:

So it works out perfectly.

Erin Austin:

So first, I would like to let you introduce.

Molly Keyser:

Yeah.

Molly Keyser:

Awesome.

Molly Keyser:

So thanks again for having me.

Molly Keyser:

Hello everyone.

Molly Keyser:

my name's Molly and I'm from Wisconsin.

Molly Keyser:

you can probably detect the accent, but I actually live in New Mexico

Molly Keyser:

and my business journey, I actually started out as a photographer

Molly Keyser:

and I was able to grow that from.

Molly Keyser:

81 cents in my pocket to a multiple six figure studio.

Molly Keyser:

And so other people started asking me how I did it.

Molly Keyser:

And that turned into me doing, coaching and workshops and

Molly Keyser:

things like that, which I loved.

Molly Keyser:

But I found myself trading just even more of my time for money.

Molly Keyser:

So I found out about online courses and I decided to take all that information.

Molly Keyser:

Put it into my own online course and kind of the rest is history.

Molly Keyser:

so it was very easy for me to fall in love with courses because I was able to gain

Molly Keyser:

My time back and also help a lot of people and, grow my wealth at the same time.

Erin Austin:

so do

Erin Austin:

you still work, uh, do you now only do courses or do you do one-on-one work?

Erin Austin:

How do you work with your clients?

Erin Austin:

Who are your clients and how do you work?

Erin Austin:

With them?

Molly Keyser:

Yeah.

Molly Keyser:

Great question.

Molly Keyser:

So my ideal client is a service provider, like a one-on-one freelancer.

Molly Keyser:

I mean, I will work with men, but women are definitely like my ideal client.

Molly Keyser:

just because, you know, I was a freelancer trading my time

Molly Keyser:

for money with photography.

Molly Keyser:

But to answer your question, yes, I.

Molly Keyser:

100% do courses.

Molly Keyser:

Now, courses have been my full-time income since and I did a little bit

Molly Keyser:

of photography, but I have slowly transitioned out of it, because I

Molly Keyser:

just really love courses and helping people now turn their knowledge

Molly Keyser:

into their own online course

Erin Austin:

Now, I mean 20 15, 7 years ago, so things have changed

Erin Austin:

a lot technology-wise, I would imagine during that time in, terms

Erin Austin:

of being able to create, publish, distribute, monetize courses.

Molly Keyser:

Yes.

Molly Keyser:

I love this question.

Molly Keyser:

I actually haven't been asked this one yet, but I think

Molly Keyser:

this is a fantastic question.

Molly Keyser:

yeah.

Molly Keyser:

So back when I, started courses in like 2014, which, kind of shows you it'd

Molly Keyser:

only took me really a year to make it my full-time, which was pretty cool.

Molly Keyser:

back then I remember like I had to learn HTML to hand code sections of my website.

Molly Keyser:

you know, I'm like the MySpace generation, so, I used to hand code like

Molly Keyser:

I marketed on MySpace back in the day.

Molly Keyser:

but yeah, so we had to like, hand code websites.

Molly Keyser:

It was a lot of WordPress.

Molly Keyser:

you know, I was using a software back then, which I think it still does exist

Molly Keyser:

today, called Entreport, which is great, but it's just, it's very robust and.

Molly Keyser:

There's just a lot more options now, and so I always love when

Molly Keyser:

people come to me and they're like, oh, I wanna have an online course,

Molly Keyser:

but I feel like I missed the boat.

Molly Keyser:

I feel like, it's gonna be so much harder now.

Molly Keyser:

And I actually feel and know because I've, started other courses along the way that

Molly Keyser:

it's easier now because the technology.

Molly Keyser:

Laughably easier , in my opinion.

Molly Keyser:

and also people actually know what an online course is now.

Molly Keyser:

Like back in the day, not only did I have to educate them about my

Molly Keyser:

actual course topic and like why they would wanna purchase it, but

Molly Keyser:

I also had to educate them on like, , what is a course how do I log in?

Molly Keyser:

You know, these are things that people didn't really understand back then.

Molly Keyser:

So, one other thing is if you want data to back up what I just said, if

Molly Keyser:

you Google, the e-learning industry, it'll show you that, analysts

Molly Keyser:

projected that the e-learning industry would hit, I believe it was like

Molly Keyser:

105 billion by 2015, and it did.

Molly Keyser:

And now they're projecting by, I believe it's twenty twenty four,

Molly Keyser:

three hundred and twenty 5 billion.

Molly Keyser:

And it just keeps skyrocketing.

Molly Keyser:

Like companies are even hiring people like me or anyone that has a course to come

Molly Keyser:

into their company and teach the course.

Molly Keyser:

Like there's just so many levels of opportunity now.

Erin Austin:

Absolutely.

Erin Austin:

Yeah.

Erin Austin:

I like to say that I was ahead of my time.

Erin Austin:

I mean, before we started recording, I mentioned my, misadventures

Erin Austin:

with, LinkedIn Live today and that I am a tech, Luddite and.

Erin Austin:

it was easily, I mean, you know, 10 years ago or something where I had, would have

Erin Austin:

ideas for things that I wanted to do online, but it was just so complicated.

Erin Austin:

Like, I mean, for me it was like, forget about it.

Erin Austin:

Yeah.

Erin Austin:

and so now I'm very excited that technology is caught up to my.

Erin Austin:

abilities, I think is the way I, I love it.

Erin Austin:

. . So, we're gonna talk about courses, course creation, So, tell me, does

Erin Austin:

everyone have a course in them?

Molly Keyser:

I love this question.

Molly Keyser:

yes.

Molly Keyser:

I wholeheartedly like this is kind of the thing that people tell me is my

Molly Keyser:

thing, is like helping someone kind of extract like what their course idea is.

Molly Keyser:

Mm-hmm.

Molly Keyser:

. And we do actually have like a freebie that will help you with that.

Molly Keyser:

If you go to our website, it's profitable courses.com.

Molly Keyser:

but I'll talk about it here regardless.

Molly Keyser:

Yep.

Molly Keyser:

Mm-hmm.

Molly Keyser:

yeah, so everyone has a profitable course idea inside of them, and your

Molly Keyser:

profitable course idea can actually be any idea, but you have to just position

Molly Keyser:

it in a way that will make it profitable.

Molly Keyser:

So I'll kind of break that down if you want me to.

Erin Austin:

Yeah, that would be great.

Erin Austin:

Yes.

Molly Keyser:

Okay, cool.

Molly Keyser:

So, How I found my first profitable course idea is, like I said, I was running my

Molly Keyser:

photography studio and you'd think it would've been pretty easy for someone

Molly Keyser:

to look and be like, oh, well duh, she should have a course on photography.

Molly Keyser:

You know?

Molly Keyser:

But for some reason, I think sometimes even when the course

Molly Keyser:

idea is so close to us, sometimes we still don't necessarily see it.

Molly Keyser:

So, like for me, at the time, I heard about courses.

Molly Keyser:

And I knew I could just transition like my workshop and that into a course, but I

Molly Keyser:

thought, well, maybe that's not the idea.

Molly Keyser:

Maybe I should do this idea or that idea.

Molly Keyser:

And so I decided to come up with a bunch of different ideas before I chose the

Molly Keyser:

one, which is what I recommend you to do.

Molly Keyser:

So what I did was I looked at past.

Molly Keyser:

things that I have accomplished, past things with my story.

Molly Keyser:

Like what are things that I've personally overcome?

Molly Keyser:

So, what I looked at in the past was way back in the day, I had like a

Molly Keyser:

very successful babysitting business.

Molly Keyser:

I was like, well, maybe I could teach like parents how to help their kids

Molly Keyser:

be like, successful babysitters.

Molly Keyser:

I'm like, okay, that's an idea.

Molly Keyser:

and then I looked at my passions.

Molly Keyser:

I'm like, okay, well I really like hiking, so maybe I could help women.

Molly Keyser:

that wanna get into hiking, but just don't know where to start.

Molly Keyser:

Like I could help them, hike their first trail or something like that.

Molly Keyser:

I really like painting.

Molly Keyser:

Maybe I could help someone, go from never having painted before to

Molly Keyser:

like painting something they would be proud to hang on their wall.

Molly Keyser:

So I basically just went down all these ideas based on my, passions, my

Molly Keyser:

knowledge, like past experiences, and everyone has that past experience.

Molly Keyser:

in them, you know?

Molly Keyser:

And the cool thing is for example, you don't have to be, say, a

Molly Keyser:

gardening expert featured on homes and gardens to teach someone how to

Molly Keyser:

start their very first home garden.

Molly Keyser:

I always tell my students, you know, you really only need to know like 10%

Molly Keyser:

more than who you're teaching, and . Another analogy I like to use is when

Molly Keyser:

I was in college, . I did drop out, but when I was in college, , I took

Molly Keyser:

this business class and my business professor, he was like telling us how

Molly Keyser:

to have a great business and I couldn't help but like giggle inside because

Molly Keyser:

he had never had a business before.

Molly Keyser:

And for me it's like I would rather learn from someone who has 10% more experience

Molly Keyser:

than me, than just a piece of paper.

Molly Keyser:

Now, nothing wrong with getting a college degree, but like I would

Molly Keyser:

rather learn from someone that.

Molly Keyser:

paper or not the experience, you know?

Molly Keyser:

and so like I said, just look back at your past history.

Molly Keyser:

What have you accomplished?

Molly Keyser:

What have you helped other people with?

Molly Keyser:

What are you passionate about?

Molly Keyser:

And then come up with a bunch of different ideas and then look at which

Molly Keyser:

one's gonna be the most fun, the most profitable, the easiest, and then choose

Molly Keyser:

the one course idea to start with.

Erin Austin:

Now, does any of this change when you are a B2B service provider?

Erin Austin:

So your current

Erin Austin:

clients are all corporations or other businesses?

Erin Austin:

how do we look at course creation differently versus the b2c?

Erin Austin:

kind of courses.

Molly Keyser:

Yeah.

Molly Keyser:

Interesting.

Molly Keyser:

my photography course was b2b, so I helped other photography businesses.

Molly Keyser:

Mm-hmm.

Molly Keyser:

and then I did have at one point, like a low carb course, so that was b2c.

Molly Keyser:

And I'm thinking

Molly Keyser:

in my head right now, like I can't really think of any differences.

Molly Keyser:

Are you thinking in terms of.

Molly Keyser:

Legal or like something else

Molly Keyser:

. Erin Austin: Well, yeah.

Molly Keyser:

Well, uh, you're definitely the expert on that.

Molly Keyser:

That's not,

Molly Keyser:

I don't think anyone in my audience is a lawyer.

Molly Keyser:

I will say that . But, um, but yeah, just if they're thinking

Molly Keyser:

about instead of thinking about passions, maybe, you know, more focus

Molly Keyser:

or like how to market it.

Molly Keyser:

Or are you thinking like maybe how it's different to market it?

Molly Keyser:

Is that correct?

Erin Austin:

Like the way for them to think about like what ideas like

Erin Austin:

instead of being about their passions, maybe it's more and like the student

Erin Austin:

focus, like what do my clients need that I can bundle in a way and teach.

Molly Keyser:

Okay.

Molly Keyser:

Totally get it.

Molly Keyser:

Yes.

Molly Keyser:

Thank you for clarifying.

Molly Keyser:

So yeah, with any course idea, you always want to.

Molly Keyser:

, and that's what I said earlier, I was like, you can do any idea, but

Molly Keyser:

in order for it to be profitable, it's about how you position it.

Molly Keyser:

So whether it's B2B or b2c, you always wanna position it with the result in mind.

Molly Keyser:

So for example, my course is called Profitable Courses.

Molly Keyser:

So very short name and it's like, You know, the result, the

Molly Keyser:

result is you're gonna leave with a profitable course, right?

Molly Keyser:

Mm-hmm.

Molly Keyser:

. And so, I always have my students come up with their promised statements,

Molly Keyser:

which basically I'll just share an example instead of saying,

Molly Keyser:

like, I am a bookkeeper, or instead of saying, I have a course for bookkeeping.

Molly Keyser:

Okay, that's pretty vague.

Molly Keyser:

Maybe you could put that on Skillshare and charge like 19 bucks worth, right?

Molly Keyser:

But if you change that statement to say something like, Well, I help, lawyer

Molly Keyser:

business owners who sell contracts online for other online business owners

Molly Keyser:

how to better do their bookkeeping, to raise their profit margins.

Molly Keyser:

Now it's so specific with the result that you could charge, you know, 9 97 plus.

Molly Keyser:

so a great question.

Molly Keyser:

I whether it's B2B or b2c, I think it's no different.

Molly Keyser:

But either way, you have to make sure that you are clear on.

Molly Keyser:

The promise and the results because people aren't gonna buy, they're not gonna be

Molly Keyser:

like, wow, she has 13 modules, , right?

Molly Keyser:

People wanna buy knowing like I can get the results.

Molly Keyser:

She's promising as quickly and painlessly as possible.

Molly Keyser:

Like someone would rather take a.

Molly Keyser:

Like if I'm gonna teach you the same thing, they'd rather learn it

Molly Keyser:

in three modules than 13 modules.

Molly Keyser:

So,

Erin Austin:

oh, that is so true.

Erin Austin:

I'll say, I mean, I have looked at online course I'm sure everybody has

Erin Austin:

an online course, experie and Bad and, maybe several of both and I will say

Erin Austin:

I am allergic now to like, Dozens.

Erin Austin:

I'm like, I'm like, Nope, I'm out.

Erin Austin:

Like there's just no way I will do.

Erin Austin:

Cause I've never once completed one.

Erin Austin:

Right.

Erin Austin:

you go through that and you, you learn that lesson and

Molly Keyser:

Yeah.

Molly Keyser:

People, people want, they wanna pay for the win.

Molly Keyser:

They wanna pay for the result.

Molly Keyser:

They don't wanna pay for like the work they're gonna have to do.

Erin Austin:

Exactly.

Erin Austin:

I don't remember who that's, that's crazy, isn't it?

Erin Austin:

Like

Molly Keyser:

Yeah.

Molly Keyser:

I unfortunately can't remember the person who said the quote, so feel free to.

Molly Keyser:

share it with me, , whoever's listening to this but someone once

Molly Keyser:

said like, you wanna sell them the vacation and not the plane flight.

Molly Keyser:

Like you wanna sell them, you know, the results mm-hmm.

Molly Keyser:

and not like the work.

Molly Keyser:

It's gonna mm-hmm.

Molly Keyser:

, you know, they wanna do as little work as possible to get the results.

Molly Keyser:

So,

Erin Austin:

oh, that's, I like that.

Erin Austin:

Sell this

Erin Austin:

. That's perfect.

Erin Austin:

Yeah.

Erin Austin:

So, well you mentioned pricing, let's go there.

Erin Austin:

So we do see, Was it Skillshare for 19 bucks versus your own for 9 97?

Erin Austin:

Like

Erin Austin:

What is the difference between those two

Erin Austin:

courses?

Molly Keyser:

Oh, I love this.

Molly Keyser:

Okay.

Molly Keyser:

I know I'm saying that about every question, but you're a

Molly Keyser:

good interviewer, so great job.

Molly Keyser:

So with Skillshare, people a lot of times can say like, well, why

Molly Keyser:

can't I just learn it on Google?

Molly Keyser:

Or Why can't I just go YouTuber, Skillshare, or whatever.

Molly Keyser:

and the thing is that people will pay, like I said, for the result.

Molly Keyser:

They'll pay for how quickly and painlessly also, how much like

Molly Keyser:

support they're getting and how well organized the course is.

Molly Keyser:

. I could be very wrong here, but I personally have never had a friend say to

Molly Keyser:

me like, oh my God, I just took this $19 course from, you know, whatever website.

Molly Keyser:

There's a ton of websites that host like low priced courses, you know, and

Molly Keyser:

they're like, it changed my business.

Molly Keyser:

I made six figures.

Molly Keyser:

and again, it could happen.

Molly Keyser:

I've personally never experienced that.

Molly Keyser:

I've also never personally had someone say to me like, I watched this YouTube video.

Molly Keyser:

Now I have a seven figure business like

Molly Keyser:

Okay.

Molly Keyser:

difference is that again, people will pay for the results.

Molly Keyser:

So for example, like we have students in our course, you know,

Molly Keyser:

making tens of thousands of dollars within just a couple months.

Molly Keyser:

And, you know, we've worked really hard to take our system that works

Molly Keyser:

for us and put it into the course.

Molly Keyser:

So it's like tried and true.

Molly Keyser:

and it also is taught every, video is like eight minutes or less.

Molly Keyser:

And people will pay for that.

Molly Keyser:

They pay for.

Molly Keyser:

The organization of it, because on YouTube I do teach a lot of course tips,

Molly Keyser:

but it's not laid out like a course.

Molly Keyser:

Like you can't just watch.

Molly Keyser:

I mean, there's hundreds of videos, right?

Molly Keyser:

and it would be harder to.

Molly Keyser:

Put it all together, like I obviously wanna share with my audience, like tips

Molly Keyser:

and show them, you know, that if they put into play what I'm sharing, it will

Molly Keyser:

help them so that they can trust me and hopefully want to take my full course.

Molly Keyser:

but yeah, I mean the main difference, like I said, is just with the lower

Molly Keyser:

price courses, typically it's like a bunch of stuff kind of thrown in and

Molly Keyser:

it's not laid out like a roadmap to get you the result that they're promising.

Molly Keyser:

And also, once you really do a course well, you'll start to get a lot

Molly Keyser:

of testimonials and that will also really help you, with the pricing.

Molly Keyser:

So to answer your question about pricing, I recommend that my students

Molly Keyser:

price anywhere between 2 97 and 1997.

Molly Keyser:

And the reason I do that, the reason I chose that range is because,

Molly Keyser:

first of all, I've done a lot of courses, , and I've tested it.

Molly Keyser:

And if you go lower than 2 97, Eventually, if you wanna scale,

Molly Keyser:

it becomes very hard to do so your profit margins are just too small.

Molly Keyser:

Mm-hmm.

Molly Keyser:

, unless you have some massive organic following.

Molly Keyser:

Mm-hmm.

Molly Keyser:

, which you don't have to have by the way.

Molly Keyser:

and then if you go above 1997, that typically will involve you

Molly Keyser:

doing high ticket sales and having a sales team to take those calls.

Molly Keyser:

So 2 97 and 1997 is really that sweet spot where you can sell.

Molly Keyser:

One to many and have a webinar and automate it, which everyone

Molly Keyser:

wants the automated passive income, which is incredible.

Molly Keyser:

and then when it comes down to choosing the price between those ranges, you

Molly Keyser:

really will base it based on the result.

Molly Keyser:

So, for example, if you have a course where you're gonna help someone make

Molly Keyser:

X amount of dollars and x amount of time, like let's say, Your course is

Molly Keyser:

set up to make someone, 9 97 in a month.

Molly Keyser:

Okay, so now that you know the range

Molly Keyser:

is 2 97 to 1997, I would recommend that you just pick the price in

Molly Keyser:

between that based on the result that your course is getting.

Molly Keyser:

So the result can be, money made, time saved, stress saved, any of those things.

Molly Keyser:

And then you would just base it based on that.

Molly Keyser:

And then you can mark it saying, you're gonna get this result in this amount

Molly Keyser:

of time, and then that way they know that they'll be willing to pay that.

Erin Austin:

Got it.

Erin Austin:

That makes a ton of sense.

Erin Austin:

I love that.

Erin Austin:

All right, so creating a course, pricing a course, arguably the easy part.

Erin Austin:

Building the audience to sell it to.

Erin Austin:

I think a lot of people struggle with.

Erin Austin:

And so what I've heard about courses is that you need to

Erin Austin:

have, like, it's a volume play.

Erin Austin:

You need to have a really big audience in order to create a course.

Erin Austin:

Otherwise, you know, it doesn't make sense.

Erin Austin:

So is this true?

Erin Austin:

How big of an audience do you need?

Erin Austin:

What do you need?

Molly Keyser:

I love that.

Molly Keyser:

Yeah.

Molly Keyser:

So you don't actually really need that big of an audience, whether

Molly Keyser:

you have an audience or not.

Molly Keyser:

I still have all of my students build an audience of buyers

Molly Keyser:

separately, and all you need is 200.

Molly Keyser:

So you can grow those from scratch or you can like move them from.

Molly Keyser:

another social platform that you already have.

Molly Keyser:

Mm-hmm.

Molly Keyser:

. And just by having those 200, you know, I've used this method over and over.

Molly Keyser:

I call this my profitable course kickstart method, but just from those

Molly Keyser:

200, I was able to generate $17,000 in enrollments in 30 days with no ads.

Molly Keyser:

And countless amounts of my students have done way more than that.

Molly Keyser:

I've had students do $36,000 in 30 days.

Molly Keyser:

So, and that's just with A few hundred people.

Molly Keyser:

Mm-hmm.

Molly Keyser:

, it's more about the quality than the quantity of people.

Erin Austin:

Okay.

Erin Austin:

How do you know?

Erin Austin:

So let's say like I just hang out on LinkedIn and I have

Erin Austin:

an email newsletter list.

Erin Austin:

Like how do I know what the quality.

Molly Keyser:

Yeah, LinkedIn is perfect.

Molly Keyser:

So if you don't already have a following mm-hmm.

Molly Keyser:

, I recommend you start with a group.

Molly Keyser:

It can be a Facebook group or a LinkedIn group.

Molly Keyser:

Mm-hmm.

Molly Keyser:

. And if you do already have a following, you can use that platform or you can

Molly Keyser:

move those people into your group.

Erin Austin:

Tell me more.

Molly Keyser:

So for example, let's say you already, or like,

Molly Keyser:

tell me about your following.

Molly Keyser:

Maybe I can just sort of workshop you through it.

Erin Austin:

Yeah, so, on LinkedIn I have, I guess around 2000 followers.

Erin Austin:

I haven't looked at connections.

Erin Austin:

I guess

Erin Austin:

I can look at that too, but

Molly Keyser:

Do you have a LinkedIn group?

Erin Austin:

No, but I have a business page that doesn't really do anything.

Erin Austin:

So it was just Erin Austin, and.

Erin Austin:

there are groups that I'm a member of, but it's not, you know, LinkedIn

Erin Austin:

isn't really much like Facebook, like the groups, there's not a lot

Erin Austin:

of activity happening in the group.

Erin Austin:

They're pretty Okay.

Erin Austin:

Dead zones.

Erin Austin:

Yeah.

Molly Keyser:

Okay.

Molly Keyser:

So if you don't already have a Facebook group, then I would

Molly Keyser:

recommend starting one, and I know everyone's like, , Facebook's

Molly Keyser:

dead, blah, blah, blah, not dead.

Molly Keyser:

and I'm not saying you're gonna go on there forever.

Molly Keyser:

Mm-hmm.

Molly Keyser:

, this is just gonna be your platform to grow those 200 quickly

Molly Keyser:

to start making money quickly.

Molly Keyser:

Mm-hmm.

Molly Keyser:

. And then you're gonna move to more of like a long-term platform.

Molly Keyser:

So it could be YouTube, Instagram slash TikTok, LinkedIn,

Molly Keyser:

you know, whatever that is.

Molly Keyser:

Mm-hmm.

Molly Keyser:

. But, in order to do the kickstart and like get those sales really quickly.

Molly Keyser:

Mm-hmm.

Molly Keyser:

, like I said, whether you have a following or not.

Molly Keyser:

You're gonna start that group and you're going to get people into it, so, , if

Molly Keyser:

you already have a following, it's easy because you can promote, you know?

Molly Keyser:

to tell people to go into the group.

Molly Keyser:

If you don't already have a following, it's still easy, but here's what you're

Molly Keyser:

gonna do, . So what you do is you start the group and you name it based

Molly Keyser:

on a community that your ideal client would want to be part of, because

Molly Keyser:

that's the big thing, like mm-hmm.

Molly Keyser:

, people don't just wanna join a group that's like, come by my thing.

Molly Keyser:

It's not how groups work.

Molly Keyser:

, right?

Molly Keyser:

People wanna be part of a community of other people like them trying to, get

Molly Keyser:

the same result that they want to get.

Molly Keyser:

And so if you have friends on Facebook, You can look through that list and

Molly Keyser:

say like, okay, well which of these people do I think are ideal clients?

Molly Keyser:

And invite them to your group.

Molly Keyser:

Otherwise you can go into other groups, start adding value, you know, connecting,

Molly Keyser:

networking, making friends with people.

Molly Keyser:

You can friend them.

Molly Keyser:

Mm-hmm.

Molly Keyser:

and then invite them into your group.

Molly Keyser:

And once you get to 50, which you should be able to do in

Molly Keyser:

just like one to two days.

Molly Keyser:

Mm-hmm.

Molly Keyser:

, um, once you get to 50, is that one five or 50?

Molly Keyser:

55, 0, 50.

Molly Keyser:

Ok, thanks.

Molly Keyser:

Yep.

Molly Keyser:

So once you get to 50, you.

Molly Keyser:

Can do what I call a group grow.

Molly Keyser:

Mm-hmm.

Molly Keyser:

. So what that is is where you do like a giveaway.

Molly Keyser:

So you can choose a prize, whether it's like a one-on-one

Molly Keyser:

with you or something else.

Molly Keyser:

And basically you'll say like, Hey, you know, invite your

Molly Keyser:

friends and make sure you specify that they're your ideal client.

Molly Keyser:

And whoever invites the most people wins the prize and

Molly Keyser:

then your group will explode.

Molly Keyser:

. Erin Austin: Hmm.

Molly Keyser:

How interesting.

Molly Keyser:

that's all I did to get to 200 . Yeah.

Molly Keyser:

Couple times.

Erin Austin:

Yeah.

Erin Austin:

That's interesting because Facebook, I mean, I have my

Erin Austin:

own private, Facebook, profile.

Erin Austin:

I don't have a business one there.

Erin Austin:

And when I am in Facebook groups, I do have some that are business based, but

Erin Austin:

they're on Facebook like, you know, a podcast or something that I follow.

Erin Austin:

They have a Facebook group.

Erin Austin:

and so yeah, so even though I don't hang out there for business,

Erin Austin:

I guess we all kind of have yeah, some kind of footprint off

Erin Austin:

Facebook.

Erin Austin:

I'm sorry, yeah, because unfortunately LinkedIn.

Erin Austin:

Groups and it's just not where they put their focus.

Erin Austin:

really, it's about the human and, creating your kind of personal brand.

Erin Austin:

I think that's what they call it actually, you know, your personal brand there.

Erin Austin:

so yeah, you probably would that group idea probably need to be done somewhere

Erin Austin:

else other than, than on LinkedIn?

Erin Austin:

I get

Erin Austin:

it.

Erin Austin:

Yeah.

Molly Keyser:

Yeah.

Molly Keyser:

I mean, I've had students do it on both with success, but I definitely.

Molly Keyser:

, Facebook is easier and then you can pivot somewhere else.

Molly Keyser:

. Mm-hmm.

Molly Keyser:

. Erin Austin: Mm-hmm.

Molly Keyser:

. So you've

Molly Keyser:

had clients who've successfully made LinkedIn groups and.

Molly Keyser:

use the rapid growth strategy on

Molly Keyser:

LinkedIn.

Molly Keyser:

Yeah, they just use the exact same strategy there as well.

Molly Keyser:

And I've been testing the same, like, not the group group, but I've been

Molly Keyser:

testing the same scripts and strategies for the groups on Instagram and TikTok.

Molly Keyser:

And although they do work.

Molly Keyser:

, those platforms just take longer to grow.

Molly Keyser:

And that's why like if you don't already have an audience of buyers

Molly Keyser:

for your course, Facebook groups is still the fastest way to just get

Molly Keyser:

that initial following of buyers and then you can go somewhere else

Molly Keyser:

that's more long, long-term play.

Molly Keyser:

so if you are someone that has in your head like, well, I hate Facebook,

Molly Keyser:

Well then just like utilize it to your advantage until it's gone.

Molly Keyser:

You know what I mean?

Molly Keyser:

Like Right, you know, so, and there's still 2 billion active users

Molly Keyser:

a month on it, which is, insane.

Molly Keyser:

A crap ton of people.

Molly Keyser:

. Erin Austin: So now,

Molly Keyser:

now what percentage of your audience will buy your course?

Molly Keyser:

I mean, on average, like what

Molly Keyser:

are the,

Molly Keyser:

Hmm.

Molly Keyser:

Great.

Molly Keyser:

okay, so I have this in my course, so hopefully I.

Molly Keyser:

just saying it from recollection here, but I believe it's five to 10% of

Molly Keyser:

the group will purchase and I give my students like scripts and everything.

Molly Keyser:

Basically what they do is once they've grown the group, I have these scripts

Molly Keyser:

that they post called interest posts, that will get people raising their

Molly Keyser:

hand, being like, oh, I'm interested, I want more information on this.

Molly Keyser:

Like, you're never gonna cold message people.

Molly Keyser:

I would never recommend that.

Molly Keyser:

Right.

Molly Keyser:

people are just gonna essentially like send an emoji raise their hand, so to.

Molly Keyser:

And then you're gonna be able to have a conversation with them and see if

Molly Keyser:

they're a good fit just through the dms.

Molly Keyser:

So you don't have to, do sales calls, nothing like that.

Molly Keyser:

And don't even have to build your email list yet.

Molly Keyser:

I do teach how to build the email list, but we do things in steps and waves

Molly Keyser:

so that you start making money faster.

Erin Austin:

Gotcha.

Erin Austin:

So are you nurturing them inside the group then?

Erin Austin:

Like how are.

Erin Austin:

Keeping them in the group.

Molly Keyser:

I'm sorry, say that again?

Erin Austin:

Are you nurturing them in the group?

Molly Keyser:

Oh,

Molly Keyser:

absolutely.

Molly Keyser:

So, I always recommend that you come up with like five different types

Molly Keyser:

of categories of nurture things.

Molly Keyser:

You know, it can be like educational, it can be quotes, it can be engagement

Molly Keyser:

posts, you know, whatever it is.

Molly Keyser:

and then I use a tool called Smarter Cue to automate everything.

Molly Keyser:

So it actually evergreens all of your content.

Molly Keyser:

It's not like Buffer where you just schedule it once and then

Molly Keyser:

it goes out and it's gone.

Molly Keyser:

Right.

Molly Keyser:

You make buckets of content that recycle over and over to Evergreen all the posts

Molly Keyser:

in your group, which is pretty cool.

Erin Austin:

Hmm.

Erin Austin:

I've never heard of that one before.

Erin Austin:

Okay.

Erin Austin:

So I'll look at that.

Erin Austin:

All right.

Erin Austin:

Well that is very helpful because it makes it sound doable, which honestly it

Erin Austin:

has never seemed doable to me.

Molly Keyser:

Oh, good.

Molly Keyser:

I'm so glad to hear that.

Molly Keyser:

Thank yes.

Erin Austin:

So what trends are you seeing in the course space?

Molly Keyser:

Ooh, good one.

Molly Keyser:

Let's think about this.

Molly Keyser:

Well, I do think that.

Molly Keyser:

Although technology is easier, there obviously are more people doing courses,

Molly Keyser:

which is not necessarily a bad thing, like I said, it more people are now

Molly Keyser:

educated about courses, but I think that it does mean that the average person

Molly Keyser:

probably has taken a course and whether they had a good experience or not, like

Molly Keyser:

I said, you know, you need to make sure your course gets them a result quickly.

Molly Keyser:

Isn't cumbersome, inflated, you know what I mean?

Molly Keyser:

Because people will look at that.

Molly Keyser:

Mm-hmm.

Molly Keyser:

, they're not just looking at, oh, it's a course, I'm gonna buy it.

Molly Keyser:

They're looking at the result they're gonna get, you know?

Erin Austin:

Right.

Erin Austin:

Yeah.

Erin Austin:

Yeah.

Erin Austin:

Definitely.

Erin Austin:

I think we all have a responsibility in some ways to rehabilitate.

Erin Austin:

Some of the bad name that some courses have, you know,

Erin Austin:

some of the old one currently.

Erin Austin:

Um,

Molly Keyser:

yeah, I'm trying to think of other trends.

Molly Keyser:

I would say as far as building a following, I would not

Molly Keyser:

sleep on TikTok like mm-hmm.

Molly Keyser:

, TikTok is so easy to grow on, in my opinion.

Molly Keyser:

And you can kind of create a funnel to move people from TikTok to Instagram

Molly Keyser:

and then kind of sell on there.

Molly Keyser:

Mm-hmm.

Molly Keyser:

as your long term.

Molly Keyser:

Mm-hmm.

Molly Keyser:

yeah.

Molly Keyser:

Have you seen any trends as someone who's, you know, purchased courses?

Molly Keyser:

? Erin Austin: Yeah, just that

Molly Keyser:

Just the things that you discussed that people have

Molly Keyser:

become very savvy about, courses.

Molly Keyser:

and they're using, you know, more discernment when they're buying and

Molly Keyser:

their time is super precious and they definitely, they definitely less is more.

Molly Keyser:

That's definitely been my,

Molly Keyser:

yeah.

Molly Keyser:

I would also say too, Having payment options is good, especially, you know,

Molly Keyser:

a lot of people are saying we're in a recession or going into a recession.

Molly Keyser:

and, you know, I'm not like an analyst of that, but , right.

Molly Keyser:

Um, I would say give people options, you know, because maybe they want

Molly Keyser:

to pivot from their job or they've lost their job or whatever it is.

Molly Keyser:

Whoever your ideal customer is, Maybe they want options, you

Molly Keyser:

know, so paying full payment plan.

Molly Keyser:

but then PayPal credit is a great one or some kind of Hmm.

Molly Keyser:

Option like that.

Molly Keyser:

And the reason I like PayPal credit is because it gives your

Molly Keyser:

customers six months interest free.

Molly Keyser:

Oh, okay.

Molly Keyser:

Because I don't necessarily, love the idea of like, know, I know that

Molly Keyser:

my course, if my student does it will get them making money in way

Molly Keyser:

more than like before six months

Molly Keyser:

Right.

Molly Keyser:

So I feel comfortable recommending that, you know, I don't wanna see my students

Molly Keyser:

going into debt and hurting, you know?

Molly Keyser:

Right.

Molly Keyser:

but I would say trending wise, I do see a lot of people offering, PayPal,

Molly Keyser:

credit, things like that, and just giving your consumer like option so

Molly Keyser:

they could choose what works best for.

Erin Austin:

That's great.

Erin Austin:

I like that

Erin Austin:

too.

Erin Austin:

So this is the Hourly to Exit podcast.

Erin Austin:

You know, we talk about building a scalable and saleable business, and so

Erin Austin:

part of that is having exclusivity in our business through our intellectual

Erin Austin:

property or through our positioning, as well as decoupling our founder.

Erin Austin:

Income from their time creating a business that is independent from the owner.

Erin Austin:

And so when we look at courses and course creation, how does

Erin Austin:

that fit into that hourly to exit

Erin Austin:

journey?

Molly Keyser:

Okay.

Molly Keyser:

Yeah.

Molly Keyser:

So how does someone transition from their job to a course?

Erin Austin:

Well, how about, we look at courses?

Erin Austin:

Do they help us separate our time from our income?

Erin Austin:

Mm-hmm.

Erin Austin:

, does it help us scale, bring, leveraging our businesses and create assets?

Molly Keyser:

All of the

Molly Keyser:

above.

Molly Keyser:

, yes.

Erin Austin:

leading

Erin Austin:

the witness.

Erin Austin:

Yes.

Erin Austin:

. Molly Keyser: But yeah, so, you

Erin Austin:

I loved it and it was great, but I just couldn't picture myself.

Erin Austin:

trading my time for money forever.

Erin Austin:

I couldn't picture myself as like a 60 year old lady, with like a 20

Erin Austin:

pound camera around my head, like climbing a ladder to get the shot.

Erin Austin:

Like, I just couldn't picture that.

Erin Austin:

Although, like, obviously I, I could do that . But, yeah, so for me it

Erin Austin:

was more about like time freedom.

Erin Austin:

You know, I wanted to be able to have the.

Erin Austin:

I wanted to be able to have the choice of like what I do with

Erin Austin:

my time and not be tied to that.

Erin Austin:

So not only like the growing old vision, keep in mind I

Erin Austin:

was like 20 when I had that.

Erin Austin:

So obviously sixties, not old . But for me it was more like, I would

Erin Austin:

have, shoots that would get booked like a year in advance.

Erin Austin:

And so I would kind of be like tied into a contract and that kind of

Erin Austin:

gave me anxiety of like, well, I'm not really in control of my time.

Erin Austin:

And I think a lot of freelancers can probably relate to that.

Erin Austin:

Or people with nine to fives.

Erin Austin:

Mm-hmm.

Erin Austin:

. So for me it was the white space on the calendar, , and also the scalability.

Erin Austin:

it would've been extremely hard for me to reach seven figures as a photographer.

Erin Austin:

It's been done, but statistically it's very a low stat.

Erin Austin:

Mm-hmm.

Erin Austin:

and.

Erin Austin:

know, I think it only took me three or four years.

Erin Austin:

I had, my first year I made $200,000 with my first course, and then it

Erin Austin:

just pretty much doubled from there.

Erin Austin:

And so, let's see.

Erin Austin:

Yeah, it took me between three and four years to hit seven figures.

Erin Austin:

and most of those years we had 80% profit margin with our course.

Erin Austin:

So not only was it like I got my time back, it was scalable.

Erin Austin:

Like the profit merchants were incredible.

Erin Austin:

Yeah.

Erin Austin:

I mean, that's why I'm just such an advocate for courses

Erin Austin:

and I love them so much.

Erin Austin:

I wanna be able to sleep in.

Erin Austin:

every morning, like I never set an alarm and I wanna be able to choose

Erin Austin:

like what I do when I do it and really be passionate about what I do.

Erin Austin:

I could go on forever, but that's kind of the gist.

Erin Austin:

That's great job for courses I've.

Erin Austin:

so

Erin Austin:

this is, a very meta podcast where, I talk to women about building

Erin Austin:

businesses that they can sell someday.

Erin Austin:

I am a woman who's building a business that I hope to sell someday.

Erin Austin:

Yeah.

Erin Austin:

You are a woman with an expertise-based business.

Erin Austin:

Are you planning to sell your business

Erin Austin:

someday?

Molly Keyser:

Ah, good question.

Molly Keyser:

Hmm, , how much time do we have lunch?

Molly Keyser:

? So I talked about my photography course and I don't actually

Molly Keyser:

have that course anymore.

Molly Keyser:

I did it for like seven years.

Molly Keyser:

And long, long story short, when Covid hit, I knew that I would essentially

Molly Keyser:

need to redo pretty much everything because we employed all 100% women.

Molly Keyser:

aside from my husband and.

Molly Keyser:

when Covid hit, you know, people lost their daycare, they lost their nannies.

Molly Keyser:

Like we had a lot of employees, you know, they couldn't work for us anymore.

Molly Keyser:

And the photographers weren't able to take shoots because of covid, all these things.

Molly Keyser:

Mm-hmm.

Molly Keyser:

and over those years I have actually always wanted to teach courses, so

Molly Keyser:

I just chose personally to pivot.

Molly Keyser:

100% full-time into.

Molly Keyser:

My course now profitable courses, but a lot of people have asked me, you

Molly Keyser:

know, why didn't you sell that company

Molly Keyser:

So for me, first of all, it was never my plan, so therefore it was not planned.

Molly Keyser:

. Yeah.

Molly Keyser:

So, you know, it's hard to sell a company if that's not like your plan from day one.

Molly Keyser:

I think that that's really smart that you're already talking about that.

Molly Keyser:

So number one, We didn't really have a plan in place for that.

Molly Keyser:

number two, I was the face of the company.

Molly Keyser:

And in order to sell your company, you do really need to be able

Molly Keyser:

to transition out of that.

Molly Keyser:

Mm-hmm.

Molly Keyser:

and I could do a whole episode on that.

Molly Keyser:

But, number three, you need to have a buyer.

Molly Keyser:

And my course was specifically to help photographers transition

Molly Keyser:

into bir photography, which is like the niches of niche.

Molly Keyser:

Ah.

Molly Keyser:

and most of the people in the photography industry that

Molly Keyser:

purchase other businesses are men.

Molly Keyser:

And I did reach out to them, but, they even said, they're like,

Molly Keyser:

I'm not interested in boudoir.

Molly Keyser:

Like, I don't understand it.

Molly Keyser:

Like, so you need to have all these components, you know, you

Molly Keyser:

need to have sellable business.

Molly Keyser:

And first, and also like if your employees don't have daycare, they

Molly Keyser:

don't have chocolate, they leave.

Molly Keyser:

Then if you don't have the employees that run the company, then you

Molly Keyser:

don't have a company anymore.

Molly Keyser:

, right?

Molly Keyser:

So I think that's great that you talk about that with people

Molly Keyser:

right away because you really need to have that exit strategy.

Molly Keyser:

Yes.

Molly Keyser:

So for this company, I am mean more strategic about it, but I don't

Molly Keyser:

actually have a plan to sell it.

Molly Keyser:

Like This is my baby.

Molly Keyser:

Like the thing I've been wanting to do forever, , and I love it so much

Molly Keyser:

and like I just see myself doing this.

Molly Keyser:

Mm-hmm.

Molly Keyser:

for the rest of time.

Molly Keyser:

. Erin Austin: Well, I

Molly Keyser:

like to say it's fine for your business to be your baby, but like

Molly Keyser:

real babies, we raise them to grow up and be independent sometime.

Molly Keyser:

That's good.

Molly Keyser:

That is a win.

Molly Keyser:

That's not

Molly Keyser:

a.

Molly Keyser:

So, yeah, just

Molly Keyser:

Oh, absolutely.

Molly Keyser:

I think it's just a decision, you know?

Molly Keyser:

Yeah.

Molly Keyser:

Like especially if it's a personal brand, you have to decide Like

Molly Keyser:

are you gonna remove yourself as the face of the company, you know?

Molly Keyser:

Yes.

Molly Keyser:

But I absolutely agree with you a hundred percent.

Molly Keyser:

Awesome,

Molly Keyser:

. Erin Austin: Well, this

Molly Keyser:

So as we wrap up, first of all, you mention.

Molly Keyser:

a freebie earlier.

Molly Keyser:

So tell us about that and then let us know where we can find you.

Molly Keyser:

Okay?

Molly Keyser:

Yeah.

Molly Keyser:

If you go to profitable courses.com, we do have a freebie to help

Molly Keyser:

you find Your course, your profitable course idea, your niche.

Molly Keyser:

I do also have a class if you prefer to take like an on-demand workshop.

Molly Keyser:

I teach you how to find the profitable course idea, also how to create your

Molly Keyser:

curriculum for the course and also how to, start profiting from it in 30 days.

Molly Keyser:

And that's profitable courses.com/class.

Erin Austin:

Awesome.

Erin Austin:

And you're on all.

Erin Austin:

Socials

Molly Keyser:

socials?

Molly Keyser:

Yeah, I would say I'm mostly on, I mean, my Facebook group has,

Molly Keyser:

in just a couple years, we have over like 6,500 people in it.

Molly Keyser:

it's one-on-one to passive income , so you could check that out.

Molly Keyser:

And then I will, I do spend a lot of my time on, Instagram as well.

Molly Keyser:

And that's at Molly m Kaiser.

Erin Austin:

Awesome.

Erin Austin:

Well, thank you again.

Erin Austin:

It has been wonderful to be here.

Erin Austin:

Thank you for sharing your wisdom with us and again, thank

Erin Austin:

you so much.

About the Podcast

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Hourly to Exit

About your host

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Erin Austin

Meet Erin Austin, a Harvard Law alum with over 25 years of copyright and contracts experience. As the go-to advisor for professionals with corporate clients, Erin empowers entrepreneurs to be their own advocates, standing out for her commitment to transforming expertise into empires through the creation, protection and leveraging of intellectual property assets. Explore her blend of legal expertise and entrepreneurial insight on ThinkBeyondIP.com and the "Hourly to Exit" podcast. Off the clock, you'll find Erin in the great outdoors or connecting with business coaches to elevate 6-figure consultants into 7-figure powerhouses.